Join Our Team
Crisis Accommodation Youth Support Worker - Fulltime
The Role
Make a difference where it matters most.
For over 33 years, Project Youth has been supporting young people who are homeless or facing disadvantage across South Eastern Sydney. We believe every young person deserves safety, stability, and the opportunity to thrive — and we're looking for a passionate, experienced Youth Support Worker to join our team.
We actively encourage applications from First Nations people, culturally and linguistically diverse people, people with disabilities, neurodiverse people, and people of all genders, sexualities, and age groups.
Our work is in three main areas:
Homelessness and Housing: Accommodating young people in crisis and supporting transition into independent living or returning to their family home
Early Intervention: Intervening early to reduce and stop escalation of issues
Education, Employment and Training: Providing pathways to employment and education
We have a very exciting role for a passionate and committed person who would love to work as part of a dedicated team of professionals and assist young people to be housed safely while working on their goals in one of our crisis refuges.
If this sounds like something that you would be interested please complete an application which outlines the criteria below
The Main Responsibilities
About the Role
This role provides safe, consistent, and trauma-informed support to young people aged 16–24 living in our youth refuges. You'll work collaboratively with young people, their significant relationships, and external services to build the practical and emotional skills needed for greater independence — ensuring their experience of homelessness is brief and not repeated.
Each day brings something different. You might be conducting a trauma-informed assessment and developing a support plan, responding to a crisis with calm and care, or helping a young person learn practical life skills like budgeting or cooking. You'll advocate across systems to connect young people with education, employment, and housing opportunities, while collaborating with schools, families, and community services to strengthen wraparound support. Throughout it all, you'll create a safe, respectful, and empowering environment that promotes stability, wellbeing, and hope for the future.
Key Responsibilities
· Build positive, professional relationships with young people in the refuge.
· Support daily living routines and promote a stable, respectful shared environment.
· Respond appropriately to crises, ensuring safety and wellbeing.
· Conduct trauma-informed assessments and develop individual support plans.
· Support young people to access education, employment, and sustainable housing.
· Provide guidance in life skills, wellbeing, and tenancy management.
· Maintain accurate records, case notes, and reports.
· Collaborate with internal and external partners to deliver wraparound support.
· Contribute to a reflective, trauma-informed, and learning-oriented team culture.
For a full copy of the role description see below.
The Person
About You
You are an empathetic, reliable professional who values empowerment, equity, and collaboration.
You bring strong communication and problem-solving skills, and you're confident working both independently and as part of a team.
You'll bring:
· Qualifications in Youth Work, Community Services, Social Sciences or similar.
· Experience supporting young people with diverse backgrounds and experiences of trauma.
· A minimum of 2-3 years of experience supporting young people is required for this position.
· Strong understanding of trauma-informed and person-centred practice.
· Skills in assessment, goal planning, and outcomes-focused support.
· Excellent written and verbal communication, including digital documentation.
· Current Driver's Licence and own vehicle.
· Working With Children Check, National Police Check, and First Aid Certificate (or willingness to obtain).
The role is fulltime 38 hours per week, working on a 24 hour rotating roster including overnight, weekend shifts and public holidays.
It is paid at SCHADS award level 4 plus salary sacrifice and shift penalties.
You will be required to work closely with the Practice lead and small refuge team, conduct trauma informed support planning with young people in crisis situations, manage house dynamics, supervise daily activities, contribute to the overall running of the house and to generally assist young people who are homeless or at risk of homelessness through broad and flexible service models.
To Apply:
To apply please send an application which addresses the criteria outlined within the role description and listed below to mattw@projectyouth.org.au with your CV by COB 21st Nov 2025.
If your application progresses to the next round, you will be contacted to schedule an interview for the 28th Nov 2025.
Please note, that applications which do not address the criteria will not be accepted and that unsuccessful applicants will not be contacted.
To apply please provide your resume and a cover letter (maximum of a 2-page cover letter). The cover letter must address all essential criteria listed below (including essential, experience and skills and qualifications).
Qualifications:
• Qualifications in Youth Work, Community Services, Social Sciences or other relevant disciplines.
• Drivers Licence and own vehicle.
• Working with Children’s Check and National Police check clearance.
• Current First Aid Certificate.
Essential Criteria:
• Experience working with young people with diverse backgrounds, identities, and lived experience of trauma or disadvantage, particularly in a residential setting.
• Deep understanding and application of trauma-informed and person-centred practice.
• Proven ability to manage referrals and conduct trauma-informed assessments that respond to each young person’s unique needs and circumstances.
• Skills in goal planning, case noting, and outcomes-focused practice.
• Strong interpersonal and communication skills, with an ability to build trust and boundaries.
• Experience facilitating life skills or wellbeing programs that build independence and social connection.
• Commitment to upholding legal and ethical responsibilities, including mandatory reporting, duty of care, and confidentiality, to ensure the safety and wellbeing of young people.
• Excellent verbal and written communication skills, with confidence using digital tools and systems for effective documentation and communication.
• Ability to work autonomously and collaboratively as part of a multidisciplinary team.
• Sound time management, organisational, and problem-solving skills.
• Commitment to equity, inclusion, and continuous improvement.
• Understanding of WHS requirements.
Applications that do not address the criteria will not be considered.
Contact Matt on 0438 006 885 or mattw@projectyouth.org.au for more information or if you have any questions about the position.
